School data entry on UDISE+ can feel smooth one day and stressful the next — especially when errors pop up during deadlines. Whether you are updating student records, teacher information, or school profile details, some common issues tend to slow people down.
To help you work confidently on the UDISE+ portal in the 2025 session, here’s a practical guide to the most frequent errors and how to solve them without wasting time.
Why UDISE+ Errors Happen
UDISE+ handles nationwide school data — lakhs of schools and crores of records. With that level of activity, it’s normal to face a few technical or login issues. Most of them come from:
- Incorrect data entry
- Browser or network problems
- Server overload during peak hours
- Incomplete or mismatched school records
Knowing the cause helps you fix the issue faster.
1. Wrong Username or Password
What happens: Login fails even though you’re sure the details are correct.
Why it occurs: Password update, typo, or forgotten credentials.
How to fix:
- Re-enter carefully (check uppercase/lowercase)
- Use Forgot Password to reset
- Confirm with your school admin whether details changed
Tip: Save your credentials securely to avoid future login struggles.
2. Invalid UDISE Code
What happens: Portal says your code doesn’t exist.
Why it occurs: Mistyped numbers or using wrong login section.
Fix:
- Cross-check the UDISE code from official school documents
- Ensure you are using the School Login page, not teacher login (or vice-versa)
3. Portal Not Opening or Loading Slowly
What happens: Page keeps loading or crashes.
Why it occurs: Server overload or browser issues.
Fix:
- Try incognito mode
- Clear browser cache and cookies
- Switch to Chrome or Edge
- Avoid peak hours (9 am – 1 pm)
4. OTP Not Received
What happens: No OTP arrives during login or verification.
Why it occurs: Network or SMS delay.
Fix:
- Check signal strength
- Restart phone
- Try clicking Resend OTP after 30 seconds
- Ensure registered phone number is active
5. Session Expired / Auto Logout
What happens: You get kicked out while entering data.
Why it occurs: Long idle time or connection drop.
Fix:
- Save work more frequently
- Avoid leaving pages open untouched
- Use a stable internet connection
6. Data Not Saving or Submitting
What happens: You fill data, click save, nothing happens.
Why it occurs: Missing fields or slow server.
Fix:
- Check all required fields
- Enter numeric values where needed
- Refresh and re-enter if needed
- Try in another browser
7. Duplicate Student Entry Error
What happens: System refuses to save a student record.
Why it occurs: Same child already exists in database or transfer code needed.
Fix:
- Check spelling, DOB, and details
- Ask parent for previous school UDISE+ transfer code
- Mark student as transferred in previous school before adding
8. Transfer Code Not Working
What happens: Student can’t be added after transfer.
Why it occurs: Previous school hasn’t released or closed record.
Fix:
- Contact previous school to approve transfer
- Check if TC details match student information exactly
9. “Unauthorized Access” Message
What happens: Portal blocks a page or module.
Why it occurs: Wrong login role or insufficient permissions.
Fix:
- Ensure correct login access level
- Contact Block / District MIS officer to update permissions
10. Unable to Lock Data
What happens: Final submission or locking fails.
Why it occurs: Incomplete fields or pending verification.
Fix:
- Check all sections one by one
- Correct missing entries
- Confirm verification by head/admin
General Tips for Smooth UDISE+ Use
- Use a laptop/desktop rather than a phone
- Keep student and teacher registers beside you
- Save after completing each section
- Avoid last-minute rush — portal gets slow near deadlines
- Always verify before locking data
A little patience and organization go a long way.
When to Contact Authorities
Reach out to Block/MIS Officer if:
- Account is locked
- Data mismatch that you can’t edit
- Transfer cases stuck despite correct procedure
- Login credentials lost and reset isn’t working
They have backend access to solve issues that schools can’t fix manually.
Final Words
UDISE+ is a powerful system for managing school and student data. While errors can feel frustrating, most are temporary and easy to fix with the right steps. By staying calm, double-checking entries, and following this guide, you can handle the portal confidently and avoid unnecessary delays.
Accurate data today helps shape stronger education planning tomorrow — and your careful work directly supports that mission.
